JOB OVERVIEW
The Senior Officer, Core Banking System Management role will manage and maintain the bank’s core banking applications, ensuring system stability, performance, and compliance with banking regulations in Cambodia. This role combines technical expertise with banking domain knowledge to support critical banking operations.
JOB DUTIES & RESPONSIBILITIES
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- Manage and monitor the CBS, ensuring high availability and optimal performance.
- Manage and support the implementation of Information Systems and regulatory-related projects.
- Investigate and resolve technical issues of the system.
- Plan and coordinate with vendors and third-party service providers for system upgrades, patches, and maintenance.
- Develop and maintain system documentation, including standard operating procedures and technical specifications.
- Coordinate with business units to gather requirements and implement solutions.
- Manage test environments and oversee user acceptance testing.
- Implement and maintain security controls and access management protocols.
- Assist in business continuity planning and disaster recovery testing
- Mentor junior team members in core banking application management.
- Provide technical guidance and support to other IT teams.
- Coordinate with cross-functional teams to resolve issues.
- Conduct knowledge-sharing sessions and training programs.
PERSON SPECIFICATION Knowledge & Experiences
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum 3-5 years of experience in banking application management.
- Strong understanding of core banking systems and banking operations
- Experience with major core banking solutions (preferably Temenos T24, Oracle FLEXCUBE, or similar)
- Experience with database technologies (e.g., SQL, NoSQL).
- Experience with RESTful API design and development.
- Good knowledge of database architecture.
- Experience with performance tuning, backup and recovery, and security.
- Good troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team.
- Good communication and documentation skills.
